FAQ - Wuhan Golden Laser Co., Ltd.


Frequently Asked Questions About Fiber Laser Cutting Machine


Need Help on Golden Laser Fiber Laser Cutting Machine for Sheet Metal Cutting or Metal Tube Cutting?

Be Sure to Visit Our Support Forums for Answers to Your Questions!

How Precise Is the Fiber Laser Cutter for Metal Sheet?

Tolerances are +/- 0.05  mm across the entire metal sheet cutting area.

Do You Offer a Warranty?

All the fiber laser cutting machines enjoy a 2-year warranty. And the lift-time online supporter F.O.C.

How about Packing of Fiber Laser Cutting Machine?

We use the standard export packing for the whole fiber laser cutting machine.

How Soon Can You Ship a Fiber Laser Cutter?

Once we receive payment and place your machine in the queue, we typically can ship your machine within 5 weeks.   Once your sales order is queued up we then assemble, test, and QA your machine prior to shipping. Shipping times can be affected by how many orders are currently in the queue and/or any custom mod's included on the machine.  Due to seasonal demand PLEASE CALL FOR ACCURATE DELIVERY TIMES.

What's the HS code of Fiber Laser Cutting Machine?

Fiber laser cutting machine's HS  (Harmonized Commodity Description and Coding System) code: 84561100

Do You Have Local Service?

We afford Door to door installation and training

Or if you directly purchase from our agent, you can get local service from them.

How Long Does it Take to Learn and Operate the Fiber Laser Cutting (Welding) Machine?
Even if you're not too technically savvy, our start-up manuals, videos, and phone support team can help you get your laser cutter set up and running easily within 7 days. If you're a business and want to make sure your operator(s) can start processing material quickly you can opt-in for our On-Site support. With On-Site Support, we come to you and spend at least 5 full days teaching you or your operator(s) the basics of how the laser cutter works, how you can efficiently run jobs, and finally how to easily maintain the machine.
If you are already familiar with using standard graphic design software like CorelDRAW or Adobe Illustrator you will be able to design your artwork there then export the artwork to the Golden Laser machine interface. If not, you can also design some jobs in our golden laser controller CNC and CAM software.
Besides that, all that is necessary is to adjust the laser power, gas pressure and speed settings to the material that you decide to cut. And we can provide you with a simple laser settings reference guide for popular materials.
I Have Other Questions

Pls leave your question to our email info@goldenfiberlaser.com

We will come back to you within 24hours.

Ready to Get Started? Contact Us Today For a Professional Quote!

Pls tell us in which industry will you use the fiber laser cutting machine, better to tell us the basic information such as:

1. Metal Thickness?

2. Metal sheet or Metal tube Size?

3. Detail cutting requirement on final products?


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