
UKUSEKELWA KOBUCHWEPHESHE BOBUCHWEPHESHE BE-LASER YEGOLIDE
Ukuze siqinisekise isevisi ecophelelayo nephelele, asigcini nje ngokuba nezinhlelo zesevisi eziphelele zangaphambi kokuthengisa, zokuthengisa, kanye nezangemva kokuthengisa, kodwa futhi senza nokuphathwa okuphelele kulezi zindawo ezilandelayo:
Okokuqala, ukuphathwa kwamafayela wamakhasimende e-Sound
1. Ikhasimende ngalinye linefayela lalo ohlelweni lokucubungula ulwazi lwenkonzo yangemva kokuthengisa lwe-golden laser, ngakho-ke lingaqinisekisa ukuthuthukiswa kwesofthiwe ngesikhathi esifanele;
2. Umsebenzi ngamunye wesevisi (ukulungiswa, ukubuya, inhlolovo yokwaneliseka kwamakhasimende njll.) uqoshwa ngokuningiliziwe futhi ungabuzwa futhi uhlaziywe nganoma yisiphi isikhathi. Bala njalo amarekhodi okugcinwa kwemishini yamakhasimende bese wenza iziphakamiso ezifanele kubasebenzisi.
Okwesibili, ukuphathwa kwethimba lobuchwepheshe okuqinile
1. Izisebenzi ze-golden laser ngemuva kokuthengisa zineziqu zasekolishi noma ngaphezulu, futhi izisebenzi ze-golden laser ngemuva kokuthengisa ziqeqeshwe isikhathi eside ngaphakathi futhi zadlula ohlelweni lwethu lokuhlola ubuchwepheshe ngaphambi kokuqinisekiswa kokusebenza.
2. Izintshisekelo zamakhasimende zihlala ziza kuqala, futhi kungumthwalo wemfanelo ongenakunyakaziswa wokunakekela nokuhlonipha wonke amakhasimende. Siyaqinisekisa ukuthi kusukela ekwamukelweni kwezikhalazo kuya ensizeni yasendaweni, zonke izicelo ezivela kumakhasimende zizokhokhwa ngokugcwele yi-golden laser.
3. Isikhungo senkonzo ye-laser yegolide ngezikhathi ezithile sizoqeqesha abasebenzi benkonzo yangemva kokuthengisa, sibuyekeze ulwazi lobuchwepheshe futhi sithuthukise amakhono esevisi.
4. Ukuze siqinisekise ukuthuthukiswa okuqhubekayo kwenkonzo yamakhasimende, sisungule nendlela yokuncintisana kanye nendlela yokugcina ithalente ukuze kusindiswe abantu abanamandla nabanekhono, ukuze kuqinisekiswe ukuthi abasebenzisi bangathola izinsizakalo ezanelisayo njalo.
Okwesithathu, ukuphathwa kokuziphatha kwesevisi ejwayelekile
1. Le nkampani isungule ikhodi yokuziphatha ehlanganisiwe kanye nezindlela zokuhlola ukuqinisekisa ukuthi inqubo yesevisi isezingeni elifanele nokuthi izinqubo zesevisi kanye nezinsizakalo zihlelwe ngobungcweti. Ikhwalithi yezinsizakalo ezibangelwa ukungezwani komuntu siqu iyancishiswa futhi iyagwenywa.
2. Le nkampani isungule uhlelo lokuqapha izinsizakalo olunezinhlangothi eziningi. Kuzobekwa izinhlawulo ezinzima kulabo abaphula izimiso zokuziphatha zobungcweti kanye nemigomo yesevisi.
Okwesine, ukuphathwa kwesiteshi solwazi esibushelelezi
1. Amakhasimende angaxhumana nathi ngezindlela ezahlukene njengocingo, ifeksi, incwadi, i-imeyili kanye nomyalezo wewebhusayithi.
2. Isikhungo senkonzo yamakhasimende se-golden laser sinaka kakhulu iziteshi ezingenhla ngesikhathi sangempela. Ukubonisana kwamakhasimende, izikhalazo kanye nezinye izidingo kuzobuyiselwa ngesikhathi esifushane, futhi kulwele ukukhulisa ukwaneliseka kwamakhasimende.
Ukuze kusebenzeke kangcono bonke abasebenzisi, futhi kuvunyelwe abasebenzisi ukuthi batshale imali emikhiqizweni yemishini ye-laser ephephile futhi engenazinkathazo, i-laser yegolide izonikeza abasebenzisi isevisi enhle ngemva kokuthengisa.
Sisungule uhlelo lokucubungula ulwazi lwensizakalo yangemva kokuthengisa emhlabeni wonke futhi sinenombolo yocingo yensizakalo yangemva kokuthengisa engu-400-969-9920 yokwamukela imibuzo yamakhasimende, izikhalazo kanye nezidingo zokulungisa, nokulandelela amakhasimende amahora angama-24 ngosuku. Amakhasimende ethu angajabulela izinsizakalo ezilandelayo:
1. Kusukela ngosuku lokuthenga, jabulela ukuthuthukiswa kwesofthiwe kwamahhala impilo yakho yonke.
2. Ngemva kokufika komshini, abasebenzi bethu bezobuchwepheshe bazophinde bafike endaweni ukuze banikeze abasebenzisi ukuqeqeshwa kokufaka okokuqala, ukuqalisa kanye nobuchwepheshe, ukuqinisekisa ukuthi amakhasimende angakwazi ukusebenzisa imishini ngobuchule. Ngemva kokuba ikhasimende lisayine futhi liqinisekisile, ukuqeqeshwa kungaqedwa;
3. Ngemva kokufakwa nokuqeqeshwa komshini omusha izinsuku ezingu-2-3, i-Gold Laser Customer Service Center izoshayela ikhasimende ucingo. Ucingo olubuyela emuva luhlanganisa izici ezilandelayo:
a) Ingabe imishini ifakiwe futhi iyasebenza, futhi wanelisekile ngemishini?
b) Kungakhathaliseki ukuthi ikhasimende seliyazi kahle indlela yokusebenza nokuthi lingakwazi yini ukusebenza ngokuzimela, yiluphi usizo oludingekayo?
c) Uyaneliseka ngesimo sengqondo somsebenzi sonjiniyela wokuqeqesha?
d) Ingabe unjiniyela wangemva kokuthengisa uyalazisa ikhasimende ngemva kokushayela ucingo isikhungo senkonzo yamakhasimende ku-400-969-9920?
4. Ngokwesimo sokubuyiselwa kwemali, uma kukhona inkinga, isikhungo senkonzo yamakhasimende sizokwazisa unjiniyela wezobuchwepheshe benkonzo yamakhasimende noma unjiniyela wokuqeqesha ukuthi athathe izinyathelo zokuxazulula. Uma ingakaxazululwa, sizoletha impendulo "yencwadi yokuxhumana nomsebenzi" eminyangweni efanele yocwaningo nokuthuthukiswa kobuchwepheshe ukuze isize ekuxazululeni. Ngemva kokuphothulwa, isikhungo senkonzo yamakhasimende sizobuyela kumakhasimende.
5. Ukuze kwandiswe izinzuzo zamakhasimende futhi kukhuthazwe ukuthuthukiswa okuqhubekayo kwensizakalo ye-Golden laser, ikhasimende ngalinye lizothola ukushayelwa ucingo okungaphezu kwezikhathi ezintathu, okuyilezi:
a) Ezinsukwini ezintathu kamuva ngemva kokuqedwa kokuqeqeshwa kokufakwa komshini omusha;
b) Ezinyangeni ezintathu kamuva ngemuva kokuqeqeshwa kokufakwa komshini omusha;
c) Isicelo sekhasimende sokulungisa noma isevisi yangemva kokuthengisa;
d) Ukuthatha amasampula ezimpindelweni zohlobo olufanayo lomshini nokufuna ukuthuthukiswa;
6. Ucingo lwesikhungo senkonzo ye-laser yegolide ku-400-969-9920 luzokwamukela imibuzo yamakhasimende, izikhalazo kanye nezidingo zokulungisa, futhi isikhungo senkonzo yamakhasimende sizothumela onjiniyela bangemva kokuthengisa ukuze balungise indawo. Sithembisa ukuthi amakhasimende atholakala ngaphakathi kwamakhilomitha angu-300 ukusuka ezindaweni zesevisi ye-laser yegolide, onjiniyela bangemva kokuthengisa bazoba nenkonzo nokugcinwa endaweni zingakapheli amahora angu-24 bethole izikhalazo; amakhasimende atholakala kude ngamakhilomitha angu-300 ukusuka endaweni yesevisi yangemva kokuthengisa, onjiniyela bangemva kokuthengisa bazokwamukela izikhalazo zingakapheli amahora angu-72 Isevisi nokugcinwa endaweni; kumakhasimende angaphandle sizophendula zingakapheli amahora ayi-10, senze izinsizakalo zokulungisa zingakapheli amahora angu-72.